• Advanced yet affordable small business technology

    Advanced yet affordable small business technology

    Added by Doug Steinschneider in Articles on 20 January, 2009

    DCS Group is focused on helping small businesses gain competitive edge through the judicious deployment of new technologies including handhelds, customer databases, collaboration...

Dynamics CRM 2011 – Optimize Customer Experience

Dynamics CRM 2011 – Optimize Customer Experience

I recommend you first start the video. Then click in the lower right where it says 360p and change it to 720p. Then you can click the Fullscreen button next to it (bottom right) for a clear screencast.

Demo: Personalizing Microsoft Dynamics CRM 2011

Demo: Personalizing Microsoft Dynamics CRM 2011

I recommend you first start the video. Then click in the lower right where it says 360p and change it to 720p. Then you can click the Fullscreen button next to it (bottom right) for a pretty clear screencast.

Demo: Microsoft Dynamics CRM 2011 and Outlook

Demo: Microsoft Dynamics CRM 2011 and Outlook

A more in depth look at the Outlook for CRM experience. I recommend you first start the video. Then click in the lower right where it says 360p and change it to 720p. Then you can click the Fullscreen button next to it (bottom right) for a pretty clear screencast.

CRM 2011 Outlook Features Overview

CRM 2011 Outlook Features Overview

This well produced short video gibes a nice overview of the Outlook for CRM functionality:

Nimble – Rethinking customer relationship software

Nimble – Rethinking customer relationship software

This past Wednesday Jon Ferarra, co-creator of GoldMine Software Corp., shared his vision of next generation relationship management software with me for an hour. It’s a web based (Software as a Service or SaaS) hub for all your interactions with contacts including...

Thoughts on CRM for very small businesses

Thoughts on CRM for very small businesses

I am a CRM consultant focused on the very small business market. I started as an Act ACC, moved to GoldMine when Act’s network implementation let us down (they have a long history of let downs). Still have many people on GoldMine but have also deployed MS Dynamics...

Advanced yet affordable small business technology

Advanced yet affordable small business technology

DCS Group is focused on helping small businesses gain competitive edge through the judicious deployment of new technologies including handhelds, customer databases, collaboration tools and ecommerce.